eLearning Technical Support

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Technical Support

If you are experiencing problems with your computer or logging into Blackboard Collaborate and BCPS One, be sure to look for messages about system outages on our Home page. You should also alert your teacher for help with troubleshooting and call eLearning tech support at - 443-809-4000. THIS IS NOT THE MAIN BCPS HELP DESK.  THIS IS ONLY FOR eLEARNING STUDENTS.

Helpful Links:

Correct Version of Blackboard Collaborate Launcher

Running the Blackboard Collaborate Audio Setup Wizard

Live Help Desk Support
(Only use this link when directed by Technical Support Team Member)